Privacy Policy

Privacy Policy

Effective as of the January 4th, 2022

Last edited September 29th, 2023.

We care a lot about your privacy. This is why we think with privacy in mind when adding any feature to our platform. In order to provide you our services, we need to store some basic information about your account.

What kind of information is being stored?

We must store some information to provide you with our services. The amount of information depends on what you decide to post on our platform. All crucial information like your password are stored securely in such a way nobody including us can retrieve it.

Your username, e-mail address, IP address and password

This platform stores your username(s), e-mail address(es) IP address and password(s) to store your account. Without this information, we can not provide you our services. Below is outlined exactly why this information is stored:

Usernames - Usernames are (often made up) aliases stored to identify one another on our platform. This information is required to login and find other users on both our website and game and is displayed on user profiles.

E-mail address - E-mail addresses are stored for both security reasons and your convenience. We request you to verify your e-mail address immediately after you create your account so we can verify you are a legitimate human being trying to use our website. Your e-mail address can also be used to retrieve your account when you forget your password using the reset password by e-mail address functionality that we provide.

IP addresses - IP addresses are stored for security and moderation purposes. Using your IP address, we are able to detect if you are really you using your own account and to find any violations of our terms of services within our platform. We reserve the right to block your IP address from our platform at any time for any reason.

Passwords - Passwords are stored to secure our user accounts with a secret word and/or a combination of numbers. Your passwords are stored securely within our database server in such way that nobody including us, can retrieve your password. Without passwords, users can not access their account securely.

• Not all information stored is listed here such as Display Name, Legal Name, etc. All information is stored securely. For more information regarding your privacy please seek the relative product/subsidiaries privacy policy.

Content voluntarily posted by our users

We store user generated content posted voluntarily by our users such as tickets, registration, upload, etc.

This content may include tickets created by you or unwanted user information. We highly encourage our users to never post any personal content. If you want your information removed because you accidentally posted such information, please open a ticket for assistance.

Details relating to account sessions

For the convenience of our users, details are being stored when you login into any account.

Owners of these accounts can see details of these sessions to make sure if their accounts are still safe. This information can not be seen by anyone other than the account owners. The information that we store in these cases are outlined below:

User agents - This is a string of characters that can tell websites like ours what browser someone is using, and what OS (Operation System) someone is using

Country codes - This is being stored so users can easily make sure if someone else is on their account or if they left a session running. More often than not, this makes the process of making sure nobody else is in their account(s) a lot easier

Last used timestamp - This contains the time when the session in question was used for the last time

Is this information being sold to anyone?

We do not sell any user information to anyone. User privacy is our highest priority and we will never compromise your trust with us by selling your information to third party companies.

Some information is being shared with Google. By using our website, you agree to share some basic details with Google for the security of our users. The information that is being shared with Google is outlined below:

reCAPTCHA - To prevent automated requests done by bots, RAMPAGE uses reCAPTCHA to prevent that from happening. For reCAPTCHA to work, Google needs the amount of clicks you have made on reCAPTCHA, the current date, your language and any plug-ins you may have installed on your browser. In addition, reCAPTCHA may store cookies on your machine so your session is not immediately lost after you refresh your page, by using our website, you agree to using and storing cookies.

Cookie policy

Cookies are small text documents that store data temporarily located on your machine. These cookies may contain your session ID and other data to make sure you stay logged in and that other parts of our website stay functional. You may choose to disable cookies at any time but doing so may break site functionality such as logging in and other functionalities on other websites. By using our website, you automatically agree to the use of cookies for storing temporary data which is necessary for your use of our website.

Cookies may last for a week, up to one year depending on what kind of data is stored on it, cookies can track data like your session ID, user ID and tokens to make sure the site works optimally. Cookies assigned by this website is only shared between you and this website, or any third-party website if expressively defined in our policy.

GDPR

We want to make sure our users have full control over their data, and we want to do this in the best way possible.

Breach notifications

We will inform all users of our platform when a breach occurs immediately. In addition to that, we will manually reset all passwords to protect our users.

Security of your data

All sensitive data is stored in such a way that nobody including us can read it. This also applies towards passwords. Other parts of data is stored in our database, and can not be read by anyone outside of the administration team. All user data will be kept in a confidential manner and will not be used outside of authorized locations.

Personal information removal requests

While we can not remove your account, we can disable it. If you wish to have your account disabled or personal information removed from any section of our platform, please open a ticket with the e-mail address used to create your account. Make sure to include your username so we know who you are on our platform.

Note: We can not remove your e-mail address from your account, because you wouldn't be able to reset your password or send us support emails without it, if you don't want to have your e-mail linked, you can choose to change it. We can however, change your username if you need it changed if it contains personal information like your real name.

Contact

If you have any questions or concerns, feel free to leave us a message at our Communications Server or open a ticket and we will reply as soon as possible.

* We reserve the rights to change this policy with or without notice at any time. It is recommended that you regularly review this policy to make sure you still agree to this policy.